Program Management
Plan it Right. Run it Tight. Launch with Confidence.
What it is:
Senior program leadership for complex, cross-workstream software initiatives (ecommerce, ERP, integrations, data). We own the integrated plan, dependency control, vendor orchestration, governance, and readiness for production release—end to end through go-live and hypercare.
Who it's for:
Organizations running multi-team, multi-vendor programs with multiple releases and executive visibility—where dates, dependencies, and decisions must be coordinated across product, engineering, QA, security, and operations.
Breakdown
Evaluation Approach
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Program Inception: confirm scope, success metrics, workstream map; stand up governance and decision flow.
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Plan Integration: build/baseline the Integrated Master Plan, surface critical path and top dependencies; set health KPIs.
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Flow & Control: establish cadence (workstream syncs, vendor sync, steer-co), activate cross-workstream RAID, manage risks.
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Predictability: drive risk burndown, resolve resource/contention, keep the executive view decision-ready each week.
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Readiness & Launch: run release/go-live checkpoints, rehearsals, change approvals, and hypercare planning; finalize BAU transition.
Key Deliverables
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Integrated Master Plan: critical path, cross-workstream dependencies, key milestones, release train/calendar.
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Program Governance: steering committee cadence, decision log, RACI across business/IT/vendors.
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Cross-Workstream RAID: risks, assumptions, issues, decisions with owners/SLAs; risk burndown.
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Executive Status Reporting: weekly health on Budget • Timeline • Resources • Scope with KPI tiles/variance.
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Vendor Orchestration: SOW alignment, acceptance/milestones, escalation paths
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Environment & Data Plan: non-prod/prod environments, refresh windows, data migration strategy.
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Release & Go-Live Readiness: go/no-go and rollback criteria, rehearsal plan, deployment runbook, change window coordination.
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Operational Readiness & Handoff: SOPs/runbooks, BAU RACI, service-transition checklist, hypercare plan.
FAQs
We already have project managers—how do you fit?
We orchestrate across PMs: integrate plans, control dependencies, run steer-co, align vendors, and ensure release readiness.
Agile or waterfall?
Hybrid. Agile for build/QA; predictive controls for milestones, change management, and production release.
Tooling?
We plug into Jira/Confluence, Google, Microsoft, or any tools you're already utilizing.
If dates are already slipping?
Start with a 10-Day Project X-Ray or 30-Day Delivery Stabilization to reset, then we can discuss next steps.